Frequently Asked Questions
Do you accept returns or exchanges?
Yes, we accept returns or exchanges only for damaged, defective, or wrong items received.
You must contact our support team within 48 hours of delivery with unboxing video, photos and order details.
Items must be unused and in original packaging to be eligible.
How do I track my order?
Once your order is shipped, you will receive a tracking ID via SMS, email, or WhatsApp.
You can use this ID to track your delivery status online.
How can I contact your support team?
You can reach us through:
Email support : lakshaccessories.shop@gmail.com
Call/WhatsApp chat support : 9884609073
Can I send an order as a gift?
Yes π
We offer gift-ready packaging so you can send products directly to your loved ones.
You need to add a note/message available at checkout.
Are your products suitable for all hair types?
Yes, our hair accessories are designed to be gentle, secure, and suitable for most hair types, including thin, thick, straight, and curly hair.
Do you offer discounts or special offers?
Yes, we regularly provide launch offers, seasonal discounts, and exclusive deals. Now use code WELCOME10 to avail 10% discount on first order
Do you provide free shipping?
Free shipping available on or orders above Rs.499/-
Is there a minimum order value?
Yes, the minimum order value is Rs.200/-
Is Cash on Delivery available?
Yes, COD is available and minimum order value is Rs200/-
What payment methods are available?
All modes of online payments and
Cash on Delivery (COD)
What is the quality of your products?
We offer carefully selected, premium-quality hair accessories and earrings designed to be stylish, durable, and comfortable for everyday use as well as special occasions.
How should I care for my hair accessories and earrings?
Keep products away from water, perfume, and chemicals.
Store them in a dry box or pouch after use.
Handle gently to maintain shine and long life.
Do you ship across India?
Yes, we currently ship only within India.
What are your shipping and delivery timelines?
Orders are usually processed within 1β2 business days.
Delivery typically takes 3β7 business days, depending on your location.